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Virtual Supply Chains – fast, connected, collaborative

A year ago, I was interviewed by Professor Peter Carr from the University of Waterloo, on the subject of  social media and its impact on Supply Chains. Prof. Carr was kind enough to ask me wonderful...

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A workplace in NOW mode – the HIVE model

In the past year, there have been two themes I wrote and spoke about that have generated a great deal of interest: one is the concept of “NOW Mode”; and the other is the use of social tools in...

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The HIVE Social Model

In previous articles (see here and here) we wrote a number of times about the notion of organizations operating in NOW Mode, an idea that seems appealing to many. But while people working in NOW Mode –...

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Comparing Functional Organizations with Social Organizations

In recent weeks we published a few articles (see here and here) promoting a new metaphor (the HIVE Model) that attempts to provide some clarity and structure to how organizations can arrange the...

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Linear Business Processes don’t work!… And there’s a better way…

They don’t work because people don’t work according to linear, sequential processes. They can’t. From the early 90’s on, the business world went business-process. The entire SAP industry is based on...

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Social Networks in the Enterprise – why is it so hard?…

The % of companies that report success implementing social media in Operations – i.e., at the core of the Enterprise – was the same in 2014 as in 2011 – about 30%. Why? Facebook is probably the...

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Generic Pharma – ripe for disruption!

I’m going to describe something I’d love to do but for which I don’t have the means. Then, I am going to send this post to people I know have the means. Let’s see what happens. I’ve spent the last 10...

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From Functional to Social – Part 2 of 2

In Part 1 of this 2-part series, I talked about the structuring of the workplace into communities called HIVE’s and the development of “HIVE Habits”. As explained at the onset of that article, there...

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Social Operations – yes, you can!

In a space with so many terms already I am going to dare to introduce a new one: Social Operations – at least for the duration of this post. It’s a term I am going to use simply to anchor an important...

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Upside Down Escalation – how it’s done in Companies of Tomorrow

A few months ago, I wrote an article entitled “The Post S&OP era – Managing in NOW mode” which generated quite a bit of interest. A few comments were left on my Blog at that time, one of which...

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